Text messaging has become a quick and convenient communication tool to relay short, simple messages, or provide limited timely information. In places that have limited cell service or cell tower signal strength, text messages may be more reliable than connecting through cell phone voice services. However, there are safety, privacy, and confidentiality issues associated with using text messaging that need considered.
Check out this blog from the National Network to End Domestic Violence (NNEDV) on suggested best practices to maintain safety, privacy, and confidentiality.
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